CSP Geeks

Privacy Policy

Your trust is important to us. This Privacy Policy explains how CSP Geeks collects, uses, and protects your information when you use our services or visit our website.

CSP Geeks superhero technology team

Effective Date: October 28th, 2026

CSP Geeks LLC ("Company," "we," "our," "us") values your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you interact with our services, including our websites www.cspgeeks.com and www.pressmage.com (together, the "Websites"), the Press Mage Agency Platform, our SaaS applications, hosting services, and related managed services (collectively, the "Services").

Scope. This Policy applies to visitors of our Websites and to the individuals and organizations who register for or purchase the Services ("Customer," "you"). Content you upload, host, or store using the Services ("Customer Content") remains under your control. We do not knowingly collect personal information directly from your end users, site visitors, or customers as part of operating the Services, and you are responsible for your own privacy practices and disclosures toward your end users.

By accessing the Websites or using our Services, you agree to the terms of this Privacy Policy. If you do not agree, please do not use the Websites or Services.

1. Information We Collect

We may collect the following types of personal information:

a. Information You Provide to Us

  • Name, business name, email address, phone number, billing address, and payment details when you:
    • Sign up for or purchase Services
    • Complete forms on our Websites
    • Contact us for support or inquiries
  • Payment details are processed by our third-party payment processor; we do not store full payment card numbers.

b. Automatically Collected Information

  • IP address, browser type, device information, and usage data through cookies or similar technologies when you visit our Websites.
  • Service usage data, such as login activity, configuration settings, support requests, and similar diagnostic and performance data when you or your authorized users access the Services.

c. Hosting and Infrastructure Logs

  • As part of providing hosting and SaaS infrastructure, we automatically generate server, network, and security logs (e.g., access logs, error logs, resource usage metrics) necessary to operate, secure, and troubleshoot the Services.

d. Third-Party Information

  • Information obtained from third-party integrations or partners, for example when you use third-party authentication or connect services such as Google Workspace to the Services. See Section 3 for how we handle Google Workspace API data.

e. Customer Content

  • We do not inspect or use Customer Content except as necessary to provide the Services, to provide support you request, to ensure the security and integrity of our platform, or as required by law.

2. How We Use Your Information

We use your information for the following purposes:

  • To provide, operate, maintain, and improve our Services
  • To improve and personalize your experience
  • To process transactions, manage your account, and send confirmations
  • To respond to inquiries or support requests, including managed services
  • To monitor, secure, and troubleshoot our hosting infrastructure and detect abuse or security incidents
  • To send administrative updates, such as security alerts or policy changes
  • To send marketing communications where permitted, which you may opt out of at any time
  • To analyze aggregated, de-identified usage trends to improve the Services
  • To comply with legal obligations or enforce our terms

3. Google Workspace API Data and Limited Use

CSP Geeks LLC and its applications and services, including those offered through the Press Mage Agency Platform, comply with the Google Workspace API User Data and Developer Policy, including the Limited Use requirements.

Information received through Google Workspace APIs is used only to provide the functionality authorized by the user. We do not use Google Workspace API data to develop, improve, or train generalized artificial intelligence or machine learning models.

Where we use AI tools to deliver a feature you have requested, those tools act only on the data needed to perform that feature, consistent with our Terms of Use.

4. How We Share Your Information

CSP Geeks LLC does not sell your personal information. We may share information only in the following cases:

a. Service Providers

  • With trusted service providers who perform services on our behalf, such as payment processing, cloud infrastructure and hosting, email delivery, and analytics, under contractual obligations to protect your information.

b. Legal Requirements

  • When required to comply with applicable law, legal process, or governmental request, to enforce our agreements, or to protect the rights, property, or safety of CSP Geeks LLC, our customers, or others.

c. Business Transfers

  • In connection with a merger, acquisition, financing, or sale of assets, your information may be transferred as part of the transaction, subject to standard confidentiality protections.

d. With Your Consent

  • In any other circumstances where you direct us to share information or provide consent.

5. Legal Bases for Processing

To the extent applicable law requires a legal basis for processing (for example, if you are located in the European Economic Area or United Kingdom), we rely on the following bases: performance of our contract with you, our legitimate interests in operating and securing the Services, compliance with legal obligations, and, where applicable, your consent.

6. Your Rights

a. For Residents of the European Economic Area (EEA)

Under the General Data Protection Regulation (GDPR), you have the following rights:

  • Access and Rectification: Request access to or correction of your personal data.
  • Erasure: Request deletion of your data ("Right to be Forgotten").
  • Data Portability: Obtain a copy of your data in a structured, machine-readable format.
  • Restriction of Processing: Request limitations on how your data is processed.
  • Objection: Object to data processing for certain purposes, such as direct marketing.

To exercise these rights, contact us at privacy@cspgeeks.com.

b. For California Residents

Under the California Consumer Privacy Act (CCPA), you have the following rights:

  • Disclosure: Request details about the personal information we collect and share.
  • Deletion: Request deletion of your personal information.
  • Non-Discrimination: We will not discriminate against you for exercising your CCPA rights.

To exercise these rights, contact us at privacy@cspgeeks.com.

c. Other State Privacy Rights

Depending on your state of residence, you may have additional rights regarding your personal information, such as the right to know, access, correct, or delete personal information, and the right to non-discrimination for exercising these rights. To exercise these rights, contact us using the information in Section 13. We will verify your request before acting on it.

d. Access, Correction, and Deletion

You may review and update your account information at any time through your account settings or by contacting us. You may request deletion of your account and associated data, subject to the retention exceptions described in Section 8.

e. Marketing Communications

You may opt out of marketing emails by using the unsubscribe link in those emails. You will continue to receive transactional and administrative messages related to your account.

7. How We Protect Your Information

We implement appropriate administrative, technical, and physical safeguards to protect your personal information against unauthorized access, loss, misuse, or alteration. These measures include:

  • Secure servers and encrypted communications
  • Regular security assessments and updates
  • Access controls for sensitive data
  • Monitoring of our hosting infrastructure

No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

8. Data Retention and Deletion

a. Active Accounts

We retain account and billing information for as long as your account is active and as needed to provide the Services, comply with legal obligations, resolve disputes, and enforce our agreements.

b. Upon Cancellation

When you cancel or your account is terminated, Customer Content and associated account data are deleted from our active systems as soon as reasonably practicable. We may retain limited billing and transaction records as required for accounting, tax, audit, or legal compliance purposes, and residual copies may briefly persist in routine backups before being purged in the ordinary backup rotation.

c. Logs

Infrastructure and security logs are retained for a limited period as needed for security, troubleshooting, and abuse-prevention purposes, after which they are deleted or anonymized.

9. Cookies and Tracking Technologies

We use cookies and similar technologies on our Websites and within the Services to authenticate sessions, remember preferences, and analyze usage. You can manage your cookie preferences through your browser settings, though disabling cookies may affect functionality.

10. Children's Privacy

The Services are intended for business use and are not directed to individuals under 18. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can delete it.

11. International Data Transfers

We are based in the United States, and information we collect is processed and stored in the United States. If you are located outside the United States, please note that your information will be transferred to and processed in the United States, which may have data protection laws different from those in your jurisdiction. By using our Services, you consent to this transfer.

12. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Any updates will be posted on this page with a revised "Effective Date," and, where appropriate, we will provide additional notice (such as email). Your continued use of the Websites or Services after such changes constitutes your acknowledgment and agreement to the updated policy.

13. Contact Us

If you have questions or concerns about this Privacy Policy or how we handle your data, contact us at:

CSP Geeks LLC

Press Mage